Why is a promotion code not working?

Derby House promotional codes often run for a limited period, so, please make sure to check the expiry date of the code you wish to use.

We are unable to apply discounts to specific brands, sale items, and hardware unless otherwise specified. Once your order is received, we, unfortunately, are unable to apply your discount code to that order – please save this for your next purchase.

We are unable to combine promotional codes as only one can be applied to your order. After adding your item(s) to the shopping bag, please enter your code in the promo code box displayed to the right of your items.

Derby House is not affiliated with any third-party websites, any promotional code received by them will not be eligible.

If your promotional code is not working, please contact us for us to check this for you.