Restrictions

Delivery

We do not ship to US Territories, APO locations and PO Box addresses. Please note that due to the distance in some areas certain services might be restricted and deliveries may take longer.

Hardware delivery

Due to the size of some of the hardware products that we stock we will ship these using the most appropriate Courier Service depending on the size of the item, and the delivery location. Because of this we may not always be able to offer a next day delivery service, and we would advise to allow an additional 2 to 3 working days before receiving the order.

We cannot ship items that measure more than 8.6ft outside the UK (apart from items that are inflatable).

On receipt of your hardware delivery we strongly recommend that you unpack and inspect the product with the courier, before signing off the courier delivery. In the unlikely event of there being any damage please sign for the delivery and write 'damaged' and contact us on 0808 196 0520. If it is not possible to inspect the product before the courier driver leaves then please sign as “unchecked”, and in the unlikely event of you discovering a fault then please contact us immediately on 0808 196 0520.

Brand restrictions

We are unable to ship this brand outside of the U.K.: Barbour, any aerosol products or liquids.

We are unable to ship these brands to New Zealand: Horse First

We are unable to ship these brands to the US:

Brand
Amigo
Ariat
Animalife
Barbour
BettaLife
Carr Day and Martin
Cabalor
Champion Equestrian
Charles Owen
Collegiate
Dalmar
Dermoline
Dublin
Equine America
Hibiscrub
Horse First
Horseware
Hunter
Ice Vibe
Kevin Bacon
Lincoln
Loveson
Mio
NAF
Nikwax Equestrian
Rambo
Rambo Micklem
Rhino
Saxon
Shires
Sportz-vibe
Toggi
Weatherbeeta

We are unable to ship these brands to Australia:

Brand
Amigo
Ariat
Barbour
Horse First
Horseware
Mio
Rambo
Rambo Micklem
Rhino
Weatherbeeta